Cloud Hosted Unifi and Omada Controllers
Since 2015 our clients have been trusting us to provide stable, no-nonsense, fully managed hosted cloud controllers for their Unifi and Omada networking equipment from Ubiquiti and TP-Link. Our services are targeted at MSPs that do not have the time, knowledge or expertise to host their own controllers. Further, those that do not wish to use Unifi Cloud Keys, UDM devices or Omada hardware controllers and instead use gateways from different vendors can still manage their other Unifi and Omada devices. . .
October offer - 1 Month Free
Offer only applies to companies and MSPs that sign up with their company email address (i.e. no Hotmail/Gmail etc). Choose from any of our server locations. . .
Servers available in USA (Atlanta, Chicago, Dallas, Los Angeles, Miami, New Jersey, Seattle, Silicon Valley, Toronto) São Paulo and Mexico
*New customers onlyRegister
Why? - Hosting your own controller can be problematic if you do not have your own IT staff, or if you are time-poor. We stabilize this for you so you can focus on other aspects of your business.
Cloud Key/UDM/Hardware vs Cloud Hosted Controller - If you are managing many sites, it just doesn't make economic or practical sense to operate multiple hardware controllers when you can just operate a single hosted controller here at Shaw IT.
Why Shaw IT?
- We are the professional's choice.
- 24/7 customer support
- We have a truly global presence.
- We are a full service provider. We bring you our vast experience (See: What we do).
- We don't use a generic controller VPS template. Instead, we tailor a bespoke VPS for each customer based on their individual needs during the on-boarding process.
- We have a profound understanding of the Unifi and Omada ecosystems due to our ongoing work deploying networks based on Ubiquiti and TP-Link hardware. We are very good at what we do and we go the extra mile when necessary.
- We are a profit making enterprise, this equals stability and professionalism for our clients. We are jealously committed to our customers.
Our clients are mostly hotels, MSPs, general office spaces, public service buildings, hospitals, anyone that uses Ubiquiti's Unifi equipment anywhere in their network.
- Standard Controller - US$55/Month
- Available
- Up to 250 managed devices
- No site count limit
- Your choice of ports
- Custom DNS available with Let's Encrypt SSL
- 10% annual discount
- Setup in 1 business day
- Sign up for a free trial. After registering, we email you for on-boarding. All VPSs are custom-built for each customer.
- Large Controller - US$95/Month
- Available
- Up to 500 managed devices
- No site count limit
- Your choice of ports
- Custom DNS available with Let's Encrypt SSL
- 10% annual discount
- Setup in 1 business day
- Sign up for a free trial. After registering, we email you for on-boarding. All VPSs are custom-built for each customer.
- Enterprise Controller - Custom pricing
- Available
- Unlimited managed devices
- No site count limit
- Your choice of ports
- 24/7 phone support
- Custom DNS available, your choice of SSL certificate
- Setup in 1 business day
- Email us to discuss
Key Considerations
- Unifi/Omada VPS plans are dedicated to your controller only. No one else shares it.
- All controllers are fully managed. We update, patch, secure, backup
- We do not allow root access. SSH port is closed to the world, and to you. Only we have access for management purposes with key based authentication (See previous bullet point)
- We will assist you in migrating your existing Unifi controller (excluding free trial accounts)
- If there is a problem with your server, we will probably know about it before you do as we monitor everything. As a minimum, we offer unlimited support via ticket system. We usually resolve within the hour, but we ask that you allow up to 24 hours. See individual plans for support levels
Server Locations
- Our private network spans Australasia, East Asia, Europe and the Americas. We use a number of partner organizations to support our infrastructure
Controller Versions
- We lean heavily towards stability. While we can install any controller version needed for your network, we are presently recommending version 6.5.55 for Unifi and 5.0.30 for Omada as we believe this offers the best compromise between backwards compatibility with legacy devices while offering newer functionality.
- If you choose to upgrade, it's one-way. There is no downgrade path.
Scope of Service
- We manage the controller software and the server it runs upon. We have no responsibility to manage your 'on site' devices. It is your responsibility to set up your controller appropriately for your own needs
- Any request that we manage your network on your behalf, including but not limited to devices at your site or your client sites, will be charged at our standard hourly consulting rate
- We back up servers for our own purposes and for emergencies. You have the option to automate settings back ups (and download them) from within the controller for your own needs